A Technology Solutions Provider that provides IT support to a Forex company in Limassol is seeking a Junior IT Support Engineer.

Responsibilities:

• Provide first-line support to end users for hardware, software, and network issues.
• Install, configure, and maintain workstations, laptops, printers, and other peripherals.
• Assist with user account management (Active Directory, Office 365, etc.).
• Troubleshoot basic network issues (LAN/WAN connectivity, Wi-Fi, VPN).
• Maintain IT documentation and update inventory records.
• Escalate complex issues to senior IT staff when required.
• Support software updates, patches, and endpoint security tasks.

Requirements:

• Fluency in both Greek and English.
• Diploma/degree in IT, Computer Science, or a related field, or relevant certifications (CompTIA A+, Network+).
• 0–2 years of IT experience, including internships or hands-on lab work.
• Basic knowledge of Windows operating systems.
• Familiarity with common office applications (Microsoft Office, email clients).
• Fundamental networking knowledge (TCP/IP, DNS, DHCP).
• Strong troubleshooting and problem-solving abilities.
• Excellent communication and customer service skills.
• Willingness to learn and take on new challenges.
• Valid driving license
• Knowledge of Jira ticketing systems will be considered an advantage.

Working hours:

• The working hours are Monday – Friday from 12:00 PM – 9:00 PM including a 1-hour lunch break.
• It’s an onsite role but the staff leave the office at 7:00 PM, so the engineer will primarily be on standby between 7:00 PM and 9:00 PM (remotely, no need to be in the office).
• So the engineer will need to work from the office from 12:00 PM – 7:00 PM and then till 9:00 PM it’s just a standby role from anywhere.

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Junior IT Support Engineer – VAC-C3924. We look forward to hearing from you!