Russian Speaking Customer Service Representative – Manufacturing/ Shipping – Limassol – ZA920036

Τομέας/Κατηγορίες Εργασίας: Εξυπηρέτηση Πελατών
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 1 εβδομάδα
Λήγει σε 3 εβδομάδες
Reference Number: FJ102947

Περιγραφή Θέσης

An international manufacturing company who exports their products all over the world, are working closely with GRS to recruit a Russian Speaking Customer Service Representative to join their offices in Limassol. The successful candidate must be a Native Russian Speaker with excellent communication skills as they will communicate with the company’s clients ensuring all procedures have been followed.  If you are looking to join a multicultural office with an exciting opportunity in Limassol, please apply below for this Limassol based Russian Speaking Customer Service Representative role.

 

MAIN DUTIES AND RESPONSIBILITIES

  • Liaise with clients and ensure that al the clients are fully followed up regarding their deliveries
  • Follow up on clients’ ensuring that the Customer Care Policies are being respected
  • Translate necessary documentation from Russian to English and vice versa
  • Keep contact with the client throughout the whole delivery process
  • Ensure that the company’s standard procedures are being respected
  • Respond to any queries raised by the clients either on the phone or via email
  • Handle customer complaints and try to find solutions and alternatives to resolve any issues

 

CANDIDATE PROFILE

  • Fluent Russian Speaker
  • Fluency in English both verbally and written is a must
  • Previous experience in Customer Service will be considered as a major plus
  • Excellent communication skills in Russian language
  • Ability to multitask and customer focused mindset

 

COMPANY BENEFITS

  • 13th Salary
  • Medical insurance
  • Ability to work from home after probation

 

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.

 

To apply for this position, please email your CV to Zoe Andreou, [email protected] quoting the above job reference or call +357 25 342 720 for further information.

 

Κύπρος, Λεμεσός