German Speaking Customer Support – Forex – Limassol – ET921089

Τομέας/Κατηγορίες Εργασίας: Forex, Εξυπηρέτηση Πελατών
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 4 εβδομάδες
Λήγει σε 2 ημέρες
Reference Number: FJ104064

Περιγραφή Θέσης

On behalf of our client we are recruiting a German Speaking Customer Support to join an established Forex Broker based in Limassol. The successful candidate will have excellent knowledge of German as well as English, no previous experience is required. You will be expected to work shifts between 9am to 9pm, on rotation. This is a great opportunity for someone who wants to join the Forex industry. 

 

MAIN DUTIES AND RESPONSIBILITIES

  • Dealing directly with clients inquires via live chat, email and telephone
  • Assisting with the process of obtaining client documentation
  • Handling calls and incoming requests from clients
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures

 

CANDIDATE PROFILE

  • Degree in Business, Finance, or any other relevant field 
  • Fluent in verbal and written German and English to business standard
  • Additional languages will be considered as an advantage
  • At least 1 year of experience in a Customer Support role from the FX industry 
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body
  • A high level of professionalism and personal integrity
  • A broad understanding of financial markets and trading, preferably with foreign exchange
  • Enthusiastic and ‘can do’ approach to customer service
  • Ability to remain calm and focused in a fast paced environment
  • Shifts exist between 9am until 9pm, on a rotation

 

COMPANY BENEFITS

  • 21 days of annual leave
  • Medical insurance
  • Corporate events 

 

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to. 

 

To apply for this position, please email your CV to Elena Tambouri, at the following email address [email protected] quoting the above job reference or call +357 25 342 720 for further information.

 

Κύπρος, Λεμεσός