German Speaking Customer Support Agent VAC-19476G

Τομέας/Κατηγορίες Εργασίας: Forex
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 3 εβδομάδες
Λήγει σε 1 εβδομάδα
Reference Number: FJ104773

Περιγραφή Θέσης

Our client is an established  Cysec regulated Forex company based in Limassol and they are in the process recruiting a German Speaking Customer Support Agent .
 

Main duties and responsibilities:

  • Dealing directly with clients inquires via live chat, email and telephone
  • Assisting with the process of obtaining client documentation
  • Handling calls and incoming requests from clients
  • Coordinating with the sales team and other relevant departments to properly and effectively assist clients
  • Informing the clients about company’s KYC procedures
     

 

Key Requirements:

  • Fluent in both English and German language – written & verbal
  • Customer service oriented
  • Excellent communication skills (German and English) – written & verbal

 
Desirable Requirements:

  • Previous experience in the Forex industry
  • Prior experience in a similar position
  • Knowledge of MT4 platform
  • IT literate preferably Microsoft Office
     

Salary 

1.500  Euros gross monthly + bonus (average 500e per month)

 

The working hours are 9-6, 10:30-19:30 and 11:30-20:30 on rotation.

 

To apply for this vacancy please send an English version of your CV to [email protected] with subject: German Speaking Customer Support Agent VAC-19476G

 

Κύπρος, Λεμεσός