Customer Service Representative VAC-19512G

Τομέας/Κατηγορίες Εργασίας: Forex, Εξυπηρέτηση Πελατών
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Πάφος
Δημοσιεύθηκε πριν από: 1 εβδομάδα
Λήγει σε 3 εβδομάδες
Reference Number: FJ105262

Περιγραφή Θέσης

Our client a Cysec regulated Forex Broker based in Paphos are currently recruiting for an energetic individual to join our team in the position of Customer Service Representative 

The purpose of the role is to follow up on pending withdrawals and try to close them as quickly as possible and to chase clients for missing documents.

The ideal candidate will be good computer skills, a great telephone manner and a good command of written and spoken English in order to effectively communicate with existing clients. The ideal candidate will stay calm and focused in high-pressure situations.

 

Responsibilities:

  • Closing pending withdrawals as quickly as possible  
  • Assist clients with the investor questionnaire close the withdrawal
  • Obtain missing documents from clients and verify account information
  • Update information on the company CRM

 

Skills & Experience:

  • English Language Skill [Written and Verbal] Other languages consider an advantage German/Spanish
  • Good computer skills with working knowledge of Word/Excel/CRM packages
  • Proven customer support experience
  • Excellent communication skills 
  • Ability to work in a team environment and independently
  • Ability to multi-task, prioritize and manage time effectively
  • Professional work ethic, positive attitude, can-do-approach, attention to detail and willing to go that extra mile to get the job done

 

Basic Salary:  €1,250 – €1,500 based on experience

Working hours :   Monday – Friday 10:00 – 19:00 [9 hour shift]

 

To apply for this vacancy please send an English version of your CV to [email protected] with subject: Customer Service Representative VAC-19512G

 

Κύπρος, Πάφος