Quality Support/Compliance Officer VAC-19591G

Τομέας/Κατηγορίες Εργασίας: Forex
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Πάφος
Δημοσιεύθηκε πριν από: 2 εβδομάδες
Λήγει σε 2 εβδομάδες
Reference Number: FJ107202

Περιγραφή Θέσης

Our client a CySEC regulated Forex Broker based in Paphos are currently recruiting for an energetic individual to join our team in the position of a Quality Support/Compliance Officer
 

 

Responsibilities:

  • Conducting compliance monitoring:  call listening & monitoring sales agent calls to ensure they follow regulatory requirements, company guidelines, policies & procedures.
  • Co-ordinate operational activities so as to maintain compliance; identify compliance issues.
  • Enforce organisation standards, policies & procedures.
  • Reporting findings from complaint handling to the management.
  • Investigating complaints, remedies and redress
  • Developing compliance training materials and performing on-going training for Sales Agents employees.
  • Assist departments in regards to compliance requirements and issues that may be  raised.
  • Support delivery of training to employees on compliance matters.
  • Additional duties as requested by the management.

 

Key skills & experience:

  • Experience in Forex-Binary
  • Must know the financial market
  • Previous experience in a similar role will be considered an advantage
  • Fluency in English (Written & Spoken), second language would be an advantage: German, Spanish 
  • Strong self-starter personality with initiative and the ability to commence and conclude issues from start to finish
  • Effective listening and call monitoring ability
  • Working knowledge of Word/Excel
  • Excellent communication skills
  • Attention to detail

 

Working hours: Monday to Friday 8:00am – 5:00pm or 9:00am – 6:00pm

Salary 1500 Euros gross monthly 

 

To apply for this vacancy please send an English version of your CV to [email protected] with subject: Quality Support/Compliance Officer VAC-19591G

 

Κύπρος, Πάφος