Client Relations Agent VAC-19598N

Τομέας/Κατηγορίες Εργασίας: Forex
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 3 εβδομάδες
Λήγει σε 1 εβδομάδα
Reference Number: FJ107210

Περιγραφή Θέσης

Our client is a well-established and CySEC regulated CFD and Forex Broker and they are looking to hire an experienced Client Relations Agent to join their team based in Limassol. 

 

Responsibilities:

  • Build relationships with key customers
  • Create plans to address clients’ needs
  • Schedule regular meetings with customers to ensure they are satisfied
  • Act as point of contact for complaints and escalate issues as appropriate
  • Ensure both the company and clients adhere to contract terms
  • Collaborate with internal teams (e.g. sales, senior management) to address customers’ claims

 

Requirements:

  • Native English speaker – writing, speaking, reading
  • Excellent communication and negotiation skills
  • Background in the resolution process of disputes – plus 
  • Experience tracking relevant KPIs (e.g. customer satisfaction) – plus
  • Problem-solving aptitude and capacity of reasoning and structuring thoughts in an intuitive and communicative way
  • Good prioritization skills

 

Working hours:

9am- 6pm Monday – Friday

 

Salary between 1,300- 1,500 EUR gross based on skills and previous experience plus benefits

 

To apply for this vacancy please send an English version of your CV to [email protected] with subject: Client Relations Agent VAC-19598N

 

Κύπρος, Λεμεσός