Italian speaking Retention officer VAC-19625M

Τομέας/Κατηγορίες Εργασίας: Forex, Οικονομικά
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λάρνακα
Δημοσιεύθηκε πριν από: 2 εβδομάδες
Λήγει σε 1 εβδομάδα
Reference Number: FJ107488

Περιγραφή Θέσης

Our client is a professional and well-established Forex Trading Company and they are looking to hire a motivated individual in the role of Italian speaking Retention officer for their office in Larnaca. There are opportunities to grow into a Retention role. The successful candidate will be responsible for managing client relationships, satisfaction and loyalty.  Providing clients with up-to-date market trends and pricing information.

 

Responsibilities:

  • Promote the Company’s products and services
  • Managing on-going private client relationships
  • Conduct business development
  • Provide training to clients on the use of the Company’s trading and payment platforms 
  • Help maintain high levels of client acquisition, retention and reactivation
  • Keep up-to-date with the financial markets and the factors that influence them
  • Have a good grasp of technical and fundamental analysis

 

Qualifications:

  • University degrees in Finance or Economics related subjects will be considered an advantage 
  • Fluency in English language both oral communication and written 
  • Fluency in Italian
  • Good Knowledge of online trading platforms (MT4) or other FX/CFD trading platforms and back office systems
  • Previous experience in a retention role is a must
  • Industry experience will be considered an advantage
  • Strong computer skills, CRM, Microsoft Word / Excel / PowerPoint
  • Proven track record of success in sales and business development
  • Strong oral and written communication skills, as well as presentation skills
  • Must be efficient and organised
  • Excellent telesales skills
  • Excellent negotiation skills and ability to close deals
  • Dynamic, innovative and target driven
  • Proven ability to multi-task, deliver exceptional results and motivate/ manage others in a fast paced & dynamic environment
  • Ability to work on own initiative, expand and generate business
  • Ability to work in a high-pressure and fast-moving environment 
  • EU-citizen / work permit is a must

 

The working hours are Monday – Friday from 9:00am – 6:00pm

Salary of around 1,800 Euros gross x 13 salaries

 

To apply for this vacancy please send an English version of your CV to [email protected] with subject:Italian speaking Retention officer VAC-19625M

 

Κύπρος, Λάρνακα