Back Office Officer – VAC-19953T

Τομέας/Κατηγορίες Εργασίας: Forex
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 4 εβδομάδες
Λήγει σε 2 ημέρες
Reference Number: FJ114185

Περιγραφή Θέσης

Our client, an international service provider to the online financial trading industries (Forex, Crypto-Currencies) with offices internationally, is looking to hire a Back Office Officer to be based at their offices in Limassol.

 

The position will be responsible for:

  • Reviewing and updating existing KYC, AML and Risk Management procedures, in close cooperation with the company’s Compliance Department,
  • Work closely with the management team to align customer service department policies and systems with the company’s objectives, 
  • Develop and implement procedures pertinent to the effective and efficient running of the department,
  • Coordinate charge-backs and any risk matters with the Financial Controller,
  • Record details of all client inquiries, comments, and complaints,
  • Identify possible fraud, list withdrawals and charge-backs per brand and desk,
  • Ensure the CRM is up-to-date with the running operations including client wallets, trading accounts funded, and withdrawals executed.
  • Prepare insightful reports to the affiliate manager, demonstrating leads generated per affiliate funnel.

 

The ideal candidate will have:

  • Previous back office experience within a Forex company is a must.
  • Excellent command of the English language.
  • Any additional languages would be considered an advantage.
  • Computer literacy with a very good working knowledge of Microsoft Office applications

 

The working hours are Monday – Friday, 40 hours per week.

 

The company is offering a salary based on qualifications and experience, including 21 days annual paid vacation plus 3 days fully paid sick leave.

 

To apply for this opportunity click below * OR *
send your CV (in English please) to [email protected] and include the reference:  Back Office Officer – VAC-19953T. We look forward to hearing from you!

 

Κύπρος, Λεμεσός