Our client is a well-established CySEC regulated Forex Company based in Limassol, now recruiting for a dynamic individual to fulfill the role of Italian-speaking Back Office / KYC Officer.   This is an excellent opportunity to undertake a key position in a renowned forex company. You will be overviewing the daily tasks of Back-Office Manager and Customer Support department and report directly to the company’s Director.

Responsibilities:

• Processing deposit and withdrawal requests.
• Checking KYC documents and activating accounts
• Communicate with banks and payment processors
• Ensuring all the back-office workload is completed on time
• Managing Customer support desk and assisting client via LiveChat, emails and phone as and when required.
• Ensuring all customer support systems, procedures and processes comply with the relevant regulatory environment
• Managing ad-hoc situations

Requirements:

• University or College Degree
• Minimum 2 years’ experience in forex, finance or similar industry
• Fluency in Italian and English – extra language would be considered an advantage
• Ability to work in a fast-paced environment
• Process-driven and attention to detail
• Computer literate- Microsoft office knowledge highly desirable.
• Proven ability to meet deadlines and work under pressure.
• Excellent skills in document and process formation

The working hours are 9am-6pm

To apply for this opportunity click below * OR *
send your CV (in English please) to [email protected] and include the reference:  Italian-speaking Back Office / KYC Officer – VAC-19997M. We look forward to hearing from you!