Customer Support Officer – Portuguese Speaking  (VAC-C20208C)

Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 1 μήνα
Λήγει σε 23 ώρες
Reference Number: FJ123170

Περιγραφή Θέσης

Our client, a CYSEC Regulated German Investment Firm located in Limassol, is looking to hire a Portuguese-speaking Customer Support Officer.

The group is one of Europe’s leading financial institutions specialising in Forex/CFDs trading.

 

Job Description: 

  • Provide support to customers via email, live chat and phone.
  • Offer support to the sales department.
  • Ensure that all clients’ requests are processed on time.
  • Provide high quality customer support during the account opening stages as well as throughout the existence of the trading account .
  • General daily administration of the Sales Team.

 

Requirements

  • University Degree in Business Administration or related field.
  • Previous experience of working in a customer relations or customer support position within the FX industry Business fluency in the English  and Portuguese – written and oral
  • Excellent writing skills.
  • Good time management skills.
  • Ability to prioritise.
  • Initiative to respond immediately in a professional manner.

 

Benefits.

  • Basic Salary of 1600 – 1800 Gross a month .
  • Discretionary performance-based bonus.
  • Participation in the Company’s Group Medical Scheme.
  • Participation in the Company’s Discount Scheme. Sponsorship on work related training and professional examinations.
  • Internal Cafeteria for fresh snacks, lunch and beverages

 

Working Hours:

  • Flexible  8 hours + 1 hour lunch (8/930am – 5/630pm)
  • 1 day a week shift hour of 12pm -9pm

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Customer Support Officer – Portuguese Speaking – VAC-C20208C. We look forward to hearing from you!

 

Κύπρος, Λεμεσός