Senior Trainer (Tel Aviv, Israel)  (VAC-C20239G)

Τομέας/Κατηγορίες Εργασίας: Άλλα
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Εξωτερικό
Δημοσιεύθηκε πριν από: 3 εβδομάδες
Λήγει σε 1 εβδομάδα
Reference Number: FJ124345

Περιγραφή Θέσης

Our client is an online Financial Services company currently looking to recruit an experienced and dynamic Senior Trainer for their offices in Tel Aviv, Israel. 

 

About the client:

Our client was founded in 2017 with the mission to harness blockchain technology to provide unprecedented financial freedom, economic opportunity, and income equality.

 

Senior Trainer:

This person will be a jack of all trades when it comes to customer support and isn’t afraid to take risks and think outside the box to come up with creative and new ways to how customer satisfaction can be improved.  

 

What You’ll Be Doing:

  • Develop and present complex training through a variety of delivery methods (classroom, virtual training, conference calls, train the trainer sessions, Feedback sessions, labs and peer-to-peer coaching).
  • Manage the full lifecycle of design, development and execution of training strategy for our global customer support teams, aligned with organizational goals. 
  • Create and manage e-learning courses, certifications, videos, presentations and reporting within the company’s Learning Management System.
  • Proactively identify training needs and propose solutions to management.
  • Align with various departments within the company to identify and address learning interventions in innovative ways.
  • Manage a global team of up to 10 Junior Trainers.
  • Multitask and effectively manage priorities and employees to reach optimal results.

 

Qualifications:

  • 3-5 years of experience delivering highly engaging, high impact training for a sales or customer care – MUST
  • Team management experience in the fields of Training/Sales/Customer relations – a big advantage 
  • Deep knowledge and understanding of Blockchain and FinTech – MUST
  • Ability to work cross-functionally and collaboratively with multiple content owners
  • Comprehensive knowledge of learning and development principles including familiarity with adult learning theory, instructional design, technology-based learning, and skill development
  • Strategic problem solver: you look beyond the immediate task and apply the right solution. 
  • Creative and self-starter – MUST.
  • Relationship builder. You should have the ability to quickly build and earn trust through deep understanding of your audience.

 

Benefits:

  • Competitive salary, commensurate with experience
  • Unlimited time off policy
  • Heath, dental and vision insurance, paid 80% by the company
  • 401k retirement plan with safe harbor match 
  • Additional compensation in the form of the CEL token

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Senior Trainer (Tel Aviv, Israel) – VAC-C20239G. We look forward to hearing from you!

 

Εξωτερικό