Call Center Operator  (VAC-C20266N)

Τομέας/Κατηγορίες Εργασίας: Εξυπηρέτηση Πελατών, Καζίνο
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 2 εβδομάδες
Λήγει σε 2 εβδομάδες
Reference Number: FJ125545

Περιγραφή Θέσης

StaffMatters is working with a leading international online gaming and sports betting company that is in the process of expanding their operations to Cyprus. With over 500 staff and established in 1998, Cyprus is their latest addition to their network of offices.  

They are looking to hire a team 3 experienced Call Center Operators to be based at their offices in Limassol.

 

The position will be responsible for:

  • Handle customer inquiries via Digital Service Channels: Call Center, Chat, Email, Social Media
  • Provide customers with the data regarding new and existing services/campaigns
  • Register Customer problems and requests correctly and accurately
  • Verify any kind of information related to subscribers
  • Follow high security level of customer data confidentiality
  • Follow company standards in customer service
  • Proper knowledge of Company products/ services/promotions/standards.

 

The ideal candidates will be/have:

  • Fluency in English and Greek with Russian an advantage 
  • Previous customer service experience would be an advantage 
  • Multitasking skills
  • Stress tolerance
  • Adaptive to changes
  • Quick learner

 

The working hours will be between 09:00 – 02:00am (8 hour shifts) including some weekends and public holidays on a rotational basis.

The Company is offering a competitive salary of 1600 Euros gross per month based on experience plus company benefits.

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Call Center Operator – VAC-C20266N. We look forward to hearing from you!

 

Κύπρος, Λεμεσός