Risk & Payments Agent  (VAC-C20531N)

Τομέας/Κατηγορίες Εργασίας: Καζίνο
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 4 εβδομάδες
Λήγει σε 5 ημέρες
Reference Number: FJ134904

Περιγραφή Θέσης

Our client is an industry-backed, fast-growing regulated company providing single wallet white label casino and sports solution via mobile, tablet and PC. They already have more than 60 well-established partners in the casino vertical. Licensed out of UK and Malta with offices in Cyprus, Israel and London and they are looking for a dynamic Risk and Payments Agent to join our team in Limassol.

 

Responsibilities:

  • Monitoring customer accounts to detect fraudulent patterns;
  • Investigating, reporting and undertaking remedial action on suspicious account transactions to protect business from financial loss;
  • Utilization of fraud and payments systems to optimise deposit conversion percentages and keep chargeback ratio within acceptable limit;
  • Reviewing and processing all withdrawal requests;
  • Contributing and ensuring compliance;
  • Resolving customer queries;
  • Interacting with other departments as necessary to meet client’s needs;
  • Maintaining professionalism at all instances.

 

Requirements:

  • Able to work 24/7 shifts on rotation; 
  • Experience preferred but not mandatory;
  • Excellent command of the English language;
  • Attention to details and quality of work; 
  • European citizenship.

 

Remuneration & Benefits: 

  • Career development; 
  • 21 day’s annual leave;
  • Group Medical Scheme;
  • Complimentary lunch;
  • Team Building Activities.

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Risk & Payments Agent – VAC-C20531N. We look forward to hearing from you!

 

Κύπρος, Λεμεσός