English Speaking Customer Care Officer

Τομέας/Κατηγορίες Εργασίας: Forex, Εξυπηρέτηση Πελατών
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 1 εβδομάδα
Λήγει σε 3 εβδομάδες
Reference Number: FJ154585

Περιγραφή Θέσης

English-Speaking Customer Care Officer

(Limassol)

 

Reference Number: CCOEN1021

The position:

We are looking for a passionate and self-motivated professional to join our Customer Care Team in Limassol!

 

The main responsibilities of the position include:

  • Deal with clients’ inquiries via live chat, email and telephone
  • Perform personal clientele analysis and taking actions as required
  • Handle client inquiries appropriately and ensuring that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

 

Benefit from:

  • Attractive remuneration package plus performance related reward  
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

 

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.  

 

 

All applications will be treated with strict confidentiality!

 

Κύπρος, Λεμεσός