Russian and English-speaking Key Account Manager  (VAC-C21259M)

Τομέας/Κατηγορίες Εργασίας: Εξυπηρέτηση Πελατών
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Λεμεσός
Δημοσιεύθηκε πριν από: 1 εβδομάδα
Λήγει σε 3 εβδομάδες
Reference Number: FJ162106

Περιγραφή Θέσης

Our client is a multinational Management Services Company and they are offering high standard legal, financial, traveling, education and lifestyle services to their clients. They are looking for a Russian and English-speaking Key Account Manager who will be in contact with clients for relationship/project management and for controlling deadlines. He/she reports to the Head of Client Services.

 

Responsibilities:

  • Act as a client representative and he/she be considered as such by all functions of the Company
  • Handle daily communications with the client and family members, oversees all client’s tasks, projects and other interests, identifies clients’ needs and expectations and shows initiative and advises the client on various services. 
  • Translate forms project teams, communicates client’s requests, agrees scope, sets tasks and deadlines, and controls timely execution of services in accordance with Company standards. 
  • Overlook and coordinate the development and progress of longer-term projects like real estate maintenance, sets necessary progress calls to ensure that deliverables are produced to the expected quality and within agreed deadlines. 
  • Always keeping up to date on all events and circumstances related to client projects so that he/she is able to report on the status to the Client at any moment in time upon request.
  • Accountable for all client related projects and tasks to the client.

 

Tasks:

  • Manages day-to-day relationships with clients, handle all communication, receive requests, obtain information and approvals
  • Manage all client projects, ensures timely delivery of service, generally acts as client representative 
  • Act as regional representative in the region where he/she is permanently based
  • Ensure that all client related information is properly registered in CRM and other corporate systems
  • Manage assigned to client projects, sets tasks, controls statuses of project execution, compliance with agreed timelines and quality of service

 

Requirements:

  • Fluency in Russian and English
  • Experience in a similar role

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Russian and English-speaking Key Account Manager – VAC-C21259M. We look forward to hearing from you!

 

Κύπρος, Λεμεσός