German Customer Support Representative   (VAC-C1650)

Τύπος Απασχόλησης: Πλήρης Απασχόληση
Δημοσιεύθηκε πριν από: 1 μήνα
Λήγει σε 4 ημέρες
Reference Number: FJ174475

Περιγραφή Θέσης

Our client, a CySEC licensed FX Company in Limassol, is looking to hire a German Customer Support Representative.
 
Responsibilities: 
  • Providing customer support via telephone, e-mail, voice chat or in-person
  • Informing customers about products and services
  • Responding to customer questions
  • Resolving customer complaints
  • Suggesting solutions for common problems
  • Preparing documents and reports
  • Updating customer database
  • Training new customer service agents
  • Collaborating with the management team
  • Improving overall customer satisfaction
 
Requirements:
  • Fluency in German and English 
  • At least 2 years of experience in Customer Support, preferably in the forex industry
  • Experience in Forex industry (CRM, MT4/MT5, Terminology, Trading activity, Knowledge in sales),
  • Experience in Microsoft Office and other management software
 
Working hours:
  • The working hours are 9am – 6pm Monday to Friday (onsite)
 
TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  German Customer Support Representative – VAC-C1650. We look forward to hearing from you!
 
Κύπρος, Λεμεσός