Retention Agent (English Speaking)   (VAC-C2045)

Τομέας/Κατηγορίες Εργασίας: Forex
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Δημοσιεύθηκε πριν από: 2 μήνες
Λήγει σε 4 εβδομάδες
Reference Number: FJ176724

Περιγραφή Θέσης

Our client is a Financial Trading Firm in Limassol looking for English-speaking Retention Agents.

 

Position Overview: 

  • Managing existing client relationships globally in order to retain the client relationship by offering an high level of service and market knowledge.
  • The Retention Officer will be responsible for the communication with existing clients and presenting the Company’s services. This will entail dealing with
  • clients’ inquiries via email and telephone as well as assisting clients with queries and questions. 
  • The Retention officer will also be providing 1 on 1 sessions to the clients to offer educational material, support and guidance whilst maintaining professionalism  and the regulations towards the client.

 

Requirements:

  • Excellent knowledge of English (native or neutral accent)
  • Previous online retention experience 
  • Ability to work in a fast-paced environment 
  • Work well under pressure
  • Be Computer literate
  • Good Knowledge of the financial Markets
  • Ability to work on own initiative, expand and generate business
  • Strong organizational, motivational and communication skills.

 

Salary:

  • 3000 Gross  Basic + Commission 
  • Working hours:
  • The working hours :6am-3pm with 1 hour lunch

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Retention Agent (English Speaking) – VAC-C2045. We look forward to hearing from you!

Κύπρος, Λεμεσός