Receptionist (VAC-C2250)

Τομέας/Κατηγορίες Εργασίας: Διοίκηση επιχειρήσεων
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Δημοσιεύθηκε πριν από: 2 μήνες
Λήγει σε 1 μήνα
Reference Number: FJ177562

Περιγραφή Θέσης

Our client is a long standing established property entity whose core business is Real Estate in Limassol and they are looking to hire an Receptionist who will be at one of their high end developments.

 

Overview:

The successful candidate will be based at the property and will be responsible for maintaining all the reception areas clean and free from hazards ensuring smooth running, and serving guests and unit owners, VIPs, and repeat guests impeccably, most efficiently, and effectively, upon their arrival and departure and throughout their stay. They will deliver the highest possible standards of service according to our standards and provide a safe environment by understanding and identifying any potential hazards and implementing corrective actions according to the Health/Safety guidelines and procedures of the property. 

The Receptionist will be welcoming unit owners, visiting guests, checking guests in and out of the property, dealing with all guest queries, provide prompt and professional guest service to meet all guest needs and expectations. 

 

Main Duties & Responsibilities:

  • Welcome and greet guests/tenants.
  • Answer the phone and make reservations, take and distribute messages or mail and redirect calls.
  • Inform guests of apartment rates and services.
  • Register and check in guests and allocate their apartments.
  • Deliver apartment keys and direct guests to their apartments.
  • Receive and transmit messages for guests and owners.
  • Retrieve mail and packages for tenants and owners.
  • Liaise with necessary staff including housekeeping and maintenance team to address any problems or complaints made by guests.
  • Inform housekeeping when rooms have been vacated and are ready for cleaning.
  • Act as the point of reference for tenants or owners who need assistance or information and attend to their needs.
  • Respond to complaints and find the appropriate solution.
  • Provide remote customer support to guests.
  • Assist with the Property Management administration duties.

 

Knowledge and Experience:

  • High School Diploma or Qualification in Office Administration/Hospitality Management.
  • Experience in customer relationship and/or hospitality up to 2 years.
  • Strong working knowledge of relevant computer software including MS Office.
  • Knowledge of booking and payment systems (visa) would be considered an advantage. 
  • Previous experience in a front office position will be considered as an advantage.
  • Outstanding customer service skills, and professional verbal & written communication skills in both Greek and English.
  • Knowledge of additional languages will be considered an advantage.
  • Strong interpersonal and problem-solving abilities.
  • Highly responsible and reliable.
  • Ability to work well under pressure in a fast-paced environment.

 

We offer:

  • 1350 Gross Approximately 
  • + 13th salary.
  • 21 Paid Annual holiday leaves.
  • Bonus based on performance.
  • 2 days off per week.
  • Meal on duty.
  • Opportunities for growth.
  • Be a part of a pleasant and friendly working environment.

 

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Receptionist – VAC-C2250. We look forward to hearing from you!

Κύπρος, Λεμεσός