We are looking for Junior IT Support officer, to provide a wide array of IT services.

Duties and Responsibilities:

• Provide support services to the Group’s users and shops in Nicosia
• Assist in troubleshooting and resolving user problems (e.g., login errors, printer issues, Outlook, Wi-Fi)
• Run and handle the Group’s core business applications, such as its ERP, POS, and mobile sales platforms
• Support routine maintenance of IT equipment (cleaning, updates, replacements)
• Set up and configure new computers, mobile devices, handheld Android terminals, and printers
• Assist in monitoring network connectivity and reporting any outages or irregularities
• Help manage user accounts, passwords, and email setup (Microsoft Outlook /Office)
• Support basic troubleshooting of Wi-Fi and network printers
• Keep inventory records of computers, printers, and other IT assets

Qualifications:

• BSc in Computer Science, Computer Engineering, or related field
• Building & supporting Windows desktops (Windows 10 / 11)
• Hardware & generic software troubleshooting
• Microsoft SQL Server
• Microsoft Office and the related desktop applications
• Microsoft Windows Server
• Virtualization technologies (preferably VMware ESXi)
• Networking fundamentals
• ERP systems
• POS systems
• Ability to translate technical language to a non-technical audience
• Analytical and methodical approach to information gathering and fault diagnosis

Desirable:

• Elementary accounting knowledge
• Industry recognized certifications, such as Cisco, CompTIA, Microsoft, etc.

If you think this is the new opportunity for you, please apply today.

If you are interested in applying for this position, please contact Human Resources

tel.    22 44 55 66

e-mail: [email protected]