UNDP in Cyprus works to support the ongoing peace and confidence building process by promoting initiatives that encourage dialogue and cooperation between the communities of Cyprus. UNDP works in support of different bi-communal Technical Committees in the implementation of their confidence building measures. Our main partners are: The Technical Committee on Cultural Heritage (TCCH), the Committee on Missing Persons in Cyprus (CMP) and the Technical Committee on Crossings (TCC). Through cultural heritage conservation projects, community engagement initiatives and large infrastructure and urban upgrading projects we aim to support both political peace-making and practical confidence building processes. More recently UNDP will establish a new mechanism, namely the “Local Infrastructure Facility” (LIF) to coordinate and support the implementation of EU funded infrastructure projects in the northern part of Cyprus.
Under the overall guidance of the Operations Manager, the Programme Clerk provides programme support services ensuring high quality of work, ensures accurate, timely and properly recorded/documented service delivery.
The Programme Clerk works in close collaboration with the Operations and Programme staff in the office and UNDP HQ as required to exchange information and support programme delivery.
Duties and Responsibilities
Summary of key functions:
Ensures maintenance of registry/archive/filing system (including both paper-based and electronic) focusing on achievement of the following results:
Provides administrative support, focusing on achievement of the following results:
Ensures facilitation of knowledge building and knowledge sharing in the office, focusing on achievement of the following results:
Ability to make new and useful ideas work
Ability to persuade others to follow
Ability to improve performance and satisfaction
Ability to listen, adapt, persuade and transform
Ability to get things done
Knowledge of anti-corruption concepts, principles and policies and the ability to apply in strategic and/or practical situations
– Collects and compiles data with speed and accuracy identifying what is relevant and discarding what is not, records it in an accessible manner and maintains data bases
– Thoroughly and methodically collects, verifies and records data demonstrating attention to detail and identifying and correcting errors on own initiative
– Transmits file data; creates and generate queries, reports and documents utilizing databases, spreadsheets, communications and other software packages with speed and accuracy
Managing Documents, Correspondence and Reports
– Creates, edits and presents information (queries, reports, documents) in visually pleasing, clear and presentable formats such as tables, forms, presentations, briefing notes/books and reports using advanced word processing and presentation functions and basic database and spreadsheet software
– Edits, formats and provides inputs to correspondence, reports, documents and/or presentations using work processing, spreadsheets and databases meeting quality standards and requiring minimal correction
– Shows sound grasp of grammar, spelling and structure in the required language
– Ensures correspondence, reports and documents comply with established UN standards
– Ability to produce accurate and well documented records conforming to the required standard
Planning, Organizing and Multi-Tasking
– Organises and accurately completes multiple tasks by establishing priorities while taking into consideration special assignments, frequent interruptions, deadlines, available resources and multiple reporting relationships
– Plans, coordinates and organises workload while remaining aware of changing priorities and competing deadlines
– Demonstrates ability to quickly shift from one task to another to meet multiple support needs
– Establishes, builds and maintains effective working relationships with staff and clients to facilitate the provision of support
– Ability to perform a variety of repetitive and routine tasks and duties related to general administration support
– Ability to review data, identify and adjust discrepancies
– Good knowledge of administrative rules and regulations
– Detailed knowledge and understanding of clerical, administrative, secretarial best practices and procedures, in-depth knowledge of office software applications relating to word processing data management presentation, ATLAS, as required
– Ability to operate and maintain a variety of computerized business machines and office equipment in order to provide efficient delivery of service
Ability to efficiently handle and share information and knowledge
Required Skills and Experience
Bachelor’s degree in Finance, Business or Public Administration or any other relevant field is required
– Secondary education with 4 years of relevant administrative experience
– Bachelor’s degree with 1 year of relevant administrative experience is required.
– Experience in the usage of computers and office software packages (MS Word, Excel, etc) and knowledge of spreadsheet and database packages is required
– Knowledge of web-based management systems is an asset.
– Knowledge of project implementation is an asset.
Fluency in English is required.
Fluency in Greek or Turkish is required.