Retention Agents VAC-19203G

Τομέας/Κατηγορίες Εργασίας: Forex, Διοίκηση επιχειρήσεων, Οικονομικά
Τύπος Απασχόλησης: Πλήρης Απασχόληση
Τοποθεσία: Κύπρος, Πάφος
Δημοσιεύθηκε πριν από: 1 εβδομάδα
Λήγει σε 3 εβδομάδες
Reference Number: FJ98591

Περιγραφή Θέσης

Our client is an international sales channel providing services for regulated companies in the Forex/Commodities market and they are looking to recruit further Retention Agents to join their offices in Paphos.




Job Responsibilities

  • Ensuring the retention of existing clients and helping to continue their trading activity.
  • Maintaining a high volume of client contact via phone and email.
  • Promoting the company’s products and services in an effective and efficient manner.
  • Providing proactive and excellent client service at all times.
  • Providing clients with ongoing updates on the markets.
  • Ensuring effective delivery of the service, meeting company’s standards.
  • Assisting clients to continue trading.
  • Assisting clients with any platform/financial trading related queries.
  • Informing all existing clients of any new products and promotions that the company is offering.
  • Meeting daily, weekly and monthly targets set by the company.
  • Demonstrate the ability to interact and cooperate with colleagues, build trust, communicate effectively, focus on the client, solve problems creatively and demonstrate high integrity.
  • Adhering to all company’s policies and procedures, ensuring that all relevant compliance obligations are met and are in line with the relevant authority requirements.
  • In addition to these duties, may from time to time be required to undertake additional or other duties within your capacity to meet the needs of the business.



  • Degree in Economics/Finance/Banking/Business Management or related field, desired.
  • Knowledge/interest in the financial markets
  • Proven sales track record and ability to work in a target-oriented environment
  • Excellent communication skills, fluency in English is a must.  
  • Additional languages, native German & Dutch 
  • Sales experience in any field 
  • Strong negotiation skills and ability to close deals
  • Characteristics: money/target driven, dynamic and self-motivated with strong sales skills, self-confident with hunger for success, good work ethic and works well under pressure of targets.
  • Strong computer skills, CRM, Microsoft Packages
  • Excellent organizational skills


What we offer 

  • Comprehensive training / ongoing development with ability for professional growth
  • Salary for experienced individuals:  Starting salary  2000 for retention agent.  Those with 2/3 years experience  in retention 2500.  
  • Excellent Commission Structure for reaching target
  • Working hours: 08:00 – 18:00 [Monday to Friday] 9 hour shift


To apply for this vacancy please send an English version of your CV to [email protected] with subject: Retention Agents VAC-19203G


Κύπρος, Πάφος