Our client, a CySEC regulated Forex Company in Limassol, is looking for a Client Relations and Support Officer / Retention Officer (German Speaker).

Responsibilities:

• Providing existing and prospective clients with the highest level of service in a timely manner.
• Promoting the company’s financial products and services.
• Achieving daily and monthly KPIs through contacting clients via phone, emails, and other communication channels.
• Developing business relationships with existing and prospective clients and partners.
• Keeping up to date with the financial markets and communicating these to clients.

Requirements:

• Good verbal and written communication skills
• Experience delivering client-focused solutions to customer needs.
• At least 2 years experience in Retention in forex
• Negotiation and presentation abilities
• Customer support-focused
• People skills
• EU-citizenship

Working hours:

• The working days are from Monday to Friday, 9.45am – 7pm (onsite role)

Salary:

• The company is offering a salary based on skills and experience + medical scheme + provident fund and other benefits.

TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference:  Client Relations and Support Officer (German Speaker) – VAC-C2304. We look forward to hearing from you!